Privacy Policy

This policy is intended to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable implementing rules and regulations.

1. Information We Collect

We may collect the following information:

Personal and contact information

• Full name
• Business name
• Email address
• Mobile or telephone number
• Business address, where relevant

Business information

• Industry and business type
• Website and social media links
• Business requirements and challenges
• Information submitted through assessments, inquiry forms, or consultations

Technical information

• IP address
• Browser and device information
• Website usage and analytics data
• Cookies and similar tracking technologies

Payment information

Payments may be processed by third-party payment providers. We may receive transaction references, payment status, and relevant billing details. We do not intentionally store complete payment card details on our own servers.

Communications

We may retain messages, inquiries, support requests, and other communications exchanged with us.

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries and requests.
• Assess business requirements and recommend services.
• Prepare proposals, quotations, and agreements.
• Deliver and maintain our services.
• Process payments and manage subscriptions.
• Provide customer support.
• Send service updates, invoices, and important notices.
• Improve our website, systems, and customer experience.
• Protect our website against fraud, abuse, and unauthorized access.
• Comply with legal and regulatory obligations.

We will only use personal information for purposes that are disclosed, legitimate, and proportionate.

3. AI and Automated Processing

Our website and services may use AI-powered tools to understand inquiries, qualify leads, generate responses, and automate business processes.

Information submitted through these tools may be processed by third-party AI providers to deliver the requested functionality.

We take reasonable steps to limit the information shared with these providers. Please avoid submitting passwords, financial account credentials, or unnecessary sensitive personal information through public forms or chat interfaces.

AI-generated responses may be inaccurate and should not be treated as definitive professional advice.

4. Sharing of Information

We do not sell personal information.

We may share information with trusted service providers when necessary to operate our business or deliver services, including:

• Website hosting and infrastructure providers
• Database and cloud service providers
• AI and automation providers
• Payment processors
• Email and communication platforms
• Analytics and security providers

These providers may process information on our behalf or under their own applicable privacy terms.

We may also disclose information when required by law, regulation, court order, or legitimate legal process.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember website preferences.
• Understand website traffic and usage.
• Measure marketing and advertising performance.
• Improve website functionality and security.

We may use analytics tools such as Google Analytics.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required, we will obtain appropriate consent before activating non-essential tracking technologies.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may differ depending on the nature of the information and applicable legal requirements.

When information is no longer needed, we will take reasonable steps to securely delete, destroy, or anonymize it.

7. Data Security

We implement reasonable organizational, physical, and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Subject to applicable Philippine law, you may have the right to:

• Be informed about the processing of your personal information.
• Access your personal information.
• Request correction of inaccurate information.
• Request blocking, removal, or destruction where legally applicable.
• Object to certain forms of processing.
• Withdraw consent where processing relies on consent.
• Request data portability where applicable.
• Lodge a complaint with the National Privacy Commission.

Requests may be subject to identity verification and applicable legal limitations.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. Please review their respective privacy policies.

10. Children’s Information

Our services are intended for businesses and adults. We do not knowingly collect personal information from children through our general business inquiry channels without appropriate authorization or legal basis.

11. Changes to This Policy

We may update this Privacy Policy as our services, technology, and legal requirements evolve.

Changes will be published on this page with an updated effective date.

12. Contact and Privacy Requests

For questions about this Privacy Policy or requests concerning your personal information, contact:

• Ako na po
• Website: https://akonapo.net
• Mobile: 0935 316 4088
• Email: info@akonapo.net

You may also contact the National Privacy Commission through its official website: https://privacy.gov.ph/.